I have 50 + machines all identicle in everyway with the same TSSTcorp sh-224DB CDDVDW drive. They all exhibit the same issue. Sometimes they will work fine then other times a user will go to burn a disc and CDBurnerXP says no compatible drives. I look in windows Explorer drive is missing, I look in device manager drive is missing. I scan for new hardware, device comes back and works fine with CDBurnerXP and is detected by Windows again? I don't see any similarities in what was happening for it to do this it just honestly seems random.
I don't know if this is directly related to CDBurnerXP or maybe a firmware or driver issue but it's driving me nuts! Any help is appreciated!