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jojo99

v4.5.6.5931 not working correctly

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Tried to run CDBXP tonight. The program will start and is in Task Manager but I don't get any display window. Tried numerous times with same result. After each failure, have to hard reboot my system to get rid of the task as it will not allow itself to even be forced terminated. I get this error msg when I try: "Error Terminate Process : Access is denied."

Tried doing a reinstall but that did not help any.

CDBXP used to work on my system. I don't use it all that much and don't recall if I tried to run it after doing the last update install.

I am on Win8.1 x64. Have plenty of power and memory available.

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Nothing in your link seems to apply to my situation as described above.

Today I experimented some more.  I completely removed the 32 bit version and deleted nearly 1400 registry entries! (per Revo Uninstaller).  I cleaned out the old install folder of any file left-overs. 

Then I installed the x64 non-Open Candy variation and tested it.  I get the same results  - CDB starts and appears in the task list but does not generate a display window.  And as for the 32x version, I have to hard reboot my system to terminate the task as it says I do not have the proper authority to force it out of the system (which I do for every other task running).

I did notice that there is an ini parameter to "enable logging".  Since I had nothing else to try, I turned this on, reran CDB again and then hard rebooted my system to get rid of it.

Attached is the log, which looks like it has some errors in it.  Perhaps this will help. 

If not, then please give me suggestions as to what else to try.

 

StarBurn.log

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Did you also try SPTD?

SPTD did not make any difference.

Attached is another log from the SPTD run in case that helps.  Also a task log from a freeware program I have called Taskinfo.

What in your program could cause the program window to refuse to display???

Now I have to reboot my system again to get rid of the CDBurnerxp instance which can't be stopped or terminated!

 

StarBurn.log

CDBurnerXP - Taskinfo log.png

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OK, in order to narrow down the source of the problem, can you send me a process dump (see https://support.microsoft.com/kb/931673)?

I've solved the problem and it is a pretty stupid error that CDB should have picked up.  It took installing BurnAware to discover what the problem was.

So what was the problem?  I had made the mistake of putting a blank DVD into the DVD burner. 

BurnAware picked this up and informed me via an error msg that I had inserted the wrong media.  I inserted a CD instead of a DVD and the burn preceded w/o further issues.

OTOH, CDB didn't issue any msg, couldn't even display its opening window and forced a hard reset to terminate the program.  Even removing the DVD did not allow CDB to be terminated.  I verified all of this two times after ID'ing the problem.  That is some serious flubs in error handling!

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Usually CDBurnerXP doesn't hang up for such a simple reason. I suppose there is something else with your system causes this issue.

As I mentioned, I DID get an error msg from BurnAware.  And I have a lot of applications that run w/o problems.

 

Do you put out an error msg for unsupported media?  If so, suggest you review that code and find out why it doesn't work.

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You would get an error message usually, yes. But not before you attempt to start the burning process. I suspect that there is some problem with initialising the StarBurn burning engine, but I can neither verify that without a dump nor fix it.

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