Charyl Report post Posted December 5, 2017 I am wanting to burn an ISO file for wiping my disc drive on a laptop before donating it. I downloaded the CDBurnerXP and it required a restart.. It hung on the restart for almost an hour till I finally shut the computer down, let it load in it's own and then did a standard restart. I have done this twice. After getting it installed the program does not open (run). It gets as far as asking for default language then never comes on. I have installed twice with same issue both times. I have Windows 10 and doing this from a standard desktop. Any help would be appreciated. Share this post Link to post Share on other sites
floele Report post Posted December 7, 2017 Does any of this help? https://cdburnerxp.se/help/appendices/troubleshooting Share this post Link to post Share on other sites
Charyl Report post Posted December 7, 2017 You have to put a disc in the drive just for it to start? Share this post Link to post Share on other sites
floele Report post Posted December 10, 2017 Not usually. Some hardware configurations may cause issues though. If that actually helps, you might want to try installing and using the SPTD drivers. Share this post Link to post Share on other sites
