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SandmanUSAFA

Unable to Uninstall, therefore unable to Install new?

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Last year, I installed a previous version of CDBurnerXP onto this laptop,
installed from a USB flash drive, after which the installation MSI file was deleted.

There is no optical drive, so a remote drive was plugged into the USB.
I had a problem with the program which caused everything to "hang."
I had to hold down the Power button to force a restart, and upon rebooting,
used the usual "Control Panel > Uninstall a program" method.
The program retained a listing in the "Uninstall or change a program" menu,
even though it seemed to be uninstalled and all program executables were removed,
and the Start > Programs menu still retained a folder but the program options were all greyed-out,
with nothing to which they were linked.

Now, I downloaded the current version to attempt everything with a different external USB drive,
but the Installation routine REFUSES TO INSTALL, claiming that there is a previous version installed.
THERE IS NO WAY TO UNINSTALL ANYTHING that NO LONGER EXISTS.
There is NO WAY to 'recover' the original MSI file, which apparently Windows 7
is searching for, on a removable drive that no longer exists.

I attempted a manual deletion of everything in the registry with either the keyword
"CDBurner" or "Canneverbe", but that was insufficient.

Where is the STAND-ALONE UNINSTALL EVERYTHING RELATED TO CDBURNER program,
that can clear all registry or other entries from a PC, so that a fresh and current CDBurnerXP
can be installed without it getting fooled into thinking there is still an old version on the machine?

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Which installer do you use for installing and what is the exact message you get?

(If all else fails you can also use the portable version of CDBurnerXP btw.)

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On 3/31/2019 at 9:25 AM, floele said:

Which installer do you use for installing and what is the exact message you get?

(If all else fails you can also use the portable version of CDBurnerXP btw.)

I have the same problem and it said that I had a MSI installer do the installation.  It also does not show up in my programs to uninstall so I can't do that .  I finally used regedit and removed all mentions of CDburnerXP form the registry and it still gives me this message:

 

error cdburner.JPG

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There should be an INI file in %appdata%\Canneverbe Limited\CDBurnerXP that specifies how the installation happened, you need to delete it in order to proceed (only if uninstalling does not work of course).

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Thanks, I did check and there is not a CDBurnerXP.ini file on my computer any place. SHould I go back into the registry to look for it?

Thanks again.

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Sorry, got the path wrong. It's in "common app data", so usually c:\program data\canneverbe limited\cdburnerxp\application.ini

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