Erase does not end

[ADougRay]

This has been a problem on and off for maybe two ro three months.  I could find no old situations like this so I'm posting this.  Sorry if I do not know enough to find existing answers.

I'm trying to put new data on a RW DVD.  There is old data on the DVD and I try to erase it.  Erase starts, goes to almost the end, and then will NOT finish.  I've left it running overnight and it didn't finish.  It's as if it doesn't know it's done the last delete it can do.  I have a screen shot of the situation.  There is no indication of where it is in the process because all that's displayed is the status bar.

Let me know if I can provide more information.

Sincerely,

Dog Ray