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Screen disappears,patch shows error msg

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I downloaded the 2.2.8 version on my Compaq Presario 2100 OS WINXP but its giving me a weird problem.Clicking in the task master window shows a short lived message and the screen disappers.I uninstalled and installed the program, doenloaded the Nero patch and one more patch u had posted in the forum.The patch shows an error message and reports to u via mail....can u please help me fix this problem ASAP...Thanks...

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