No Compatible Drives in my new Dell Studio Laptop

[dgjm]

Hi

I have just purchased a Dell Studio Laption and have Roxio lite preinstalled which does not include an option to burn DVD movies. I installed CD Burner XP and the CD Burner XP advises there are no compatible drives. Is it possible that I get this message because I have Roxio Creator DE installed which may prevent other burners from working? I ask, because I didn't receive a Roxio CD with my laptop and I don't want to uninstall it as I will not be able to re-install it if I need to.

I spoke to Dell Technical Support who checked my laptop and found no problem with the hardware or its drivers as it does burn to DVD's. They suggested I contact the software company. Please advise how this can be resolved.

Thank you

[floele]

Usually, there are no such conflicts. CDBurnerXP might just not work with your hardware.

[Guest Teresa]

Hi I just bought an Advent 5611 And no drivesare compatible either. Spoke to PC world who tell me my PC is fine and it must be Cd Burner with the fault.

[Guest fulat2k]

I'm facing the same problem with my Dell Studio 1537. It's equipped with an Optiarc drive (I can't remember the specific model). Been using Imgburn with no problems.

[Guest fulat2k]

Just checked my Studio and it's equipped with Optiarc DVD+-RW AD-7640S. It's listed in the compatible drives for CDBurnerXP. Any idea why CDBurnerXP doesn't recognise the device?

[Guest JasonD]

Same problem here. It looks like all the new Dell Studios have an incompatible drive. Any chance this drive can be added to the compatible list?

[Guest examiner]

Same problem with my Dell Studio A537

CDBurnerXP v. 4.2.4.1235 (and any older) does not work with my DVD-RW drive altough it is being listed in the Compatible Drive list.

When trying to Burn ISO, I get "The drive(s) could not be initialized" error and on attempt to burn data compilation it says "Cannot continue with burning process, because you did not select a burning device".

When I click on Report Wotking Drive, it says that there is no compatible device on my laptop.

My drive is TSSTcorp DVD+-RW TS-T633A ATA Device and is listed in Compatible drive list. Other burning programs - Nero, BurnAware or even software with only bonus CD burning capability like nlite - work normally. I am running Vista Ultimate 32-bit.

I used to have an Optiarc drive before on the same laptop and had the same problems... what is going on here?

[Guest dupineic]

idem with a french 1537 laptop and a hybrid.

cdburner doesn't find any compatible drives ....

[Guest dupienic]

i finally find a solution : i installed the intel achi drivers from the intel site

after two reboot, everything seems ok on the laptop

i will try this procedure tomorrow on the hybrid

http://downloadcenter.intel.com/filter_ ... &submit=Go!

i upgrade the firmware too :

http://support.euro.dell.com/support/do ... eid=295466

[Guest yeah]

Can you explain that a bit more?

[Guest argh]

Thanks, dupienic, now it works perfectly!

[blue-yu]

Thanx dupienic

It's working now.

Thank You for opening my eyes

[Guest dupineic]

you're welcome !

Sorry but i don't know how to explain more ....

[Guest CassandraDeakin]

i have a HP Laptop, my CD Burner XP Software WAS working, and suddenly one day i tried burning an ISO file, and it said that the device could not be nitialized, even though it used to work, please help!

[Guest sambrus]

I have a Dell Studio 1737 TSST Corp DVD+-RW TS-633A ATA Device

[Guest Mossad]

Hey guys it is not about Dells or CDBurnerxp.

dupieni is the one that was with the answer.

I have a Sumsung R510, origanny had Vista, upgraded to

Win7 and lost functionality of ma burner in the process.

It was dupieni'2 first link that did it and I had to restart twice before it worked.

Cheers