Win7 Ultimate x64 wont detect drives ... sort of!!

[Guest Damoclese]

Got the latest version of CDBurnerXP (4.2.6.1748) installed on a genuine copy of Windows 7 Ultimate x64 and I am encountering a strange problem.

From the initial menu, if I select burn a data compilation or Copy Disc (Data option) my drives are not detected and it shows "No Compatible Drives".

If I select Audio Disc, Burn Iso Image, Copy Disc (Audio Option) or erase disc, my drives are detected perfectly.

It makes no difference if I run it in admin mode or compatability mode.

The drives I have are:

PLDS DVD+-RW DH-16A6S

HL-DT-ST BD-RE BH20N

Any one else having this issue or any ideas on possible solutions?

[Guest Damoclese]

Sorry .... I should just point out that Windows 7 detects the drives fine ... its CDBurnerXP that doesn't!

[Guest bernieserver]

Hi,

me and a buddy has the same problem. We are both using AMD 780G Chipsets and Windows 7 x64. It will not recognize the drive, only on Audio - CD burning mode.

[Guest burfadel]

Same problem here. Earlier versions work under Windows 7 x64, but not the most recent. 4.2.5.xxxx worked, not sure about at which version in the 4.2.6.xxxx range that it becomes non-working!

[Guest user]

I have CDBurnerXP (4.2.6.1748) installed on Windows 7 Ultimate x64. But with another drive: HL-DT-ST DVD-RAM GH22LS3.

But I have exactly the same situation described nicely above.

[Guest wolfman]

I have CDBurnerXP (4.2.6.1748) installed on Windows 7 Professional x64 and have the same problem! As mentioned before, the drives are also not recognized if you run CDBurnerXP in the compatibility-mode or as administrator!

The drives worked fine under Windows Vista Business x64!

Used drives:

TSSTcorp CDDVDW SH-S223F

HL-DT-ST BDDVDRW GGC-H20L

[Guest wolfman]

Fixed the problem on my PC!

After installing the latest version of the Intel Matrix Storage Manager as mentioned here - not the one automatically installed with Windows 7 - my two drives are recognized in all burning modes!

[DeathAndPain]

Same problem here. My ancient Sony CD-Burner is recognized, and so is the NEC DVD-ROM drive, but my Pioneer DVD-Burner is not. The key difference between them is that the Pioneer is a SATA drive. CDBurner XP does not seem to work well with SATA drives in Windows 7 x64.

I am on an AMD 770 chipset, so no Intel Storage Manager for me. I could attempt installing the Vista driver for my chipset, but I do not believe in replacing the AMD 770 driver that came with Windows 7 and that is designed for Windows 7 with one that was made for an older version of Windows. Especially not since the drive works nicely in every other respect.

And no, earlier versions of CDBurner XP do not work either. 4.2.5.xxx (i.e. the one that burfadel suggested) is not available in the download archive, so I cannot try that one, but 4.2.1.976 has exactly the same problem as a matter of fact.

The Pioneer burner worked nicely back when I was using Windows XP with AHCI SATA-driver.

[Guest burfadel]

Installing the AHCI driver, whether it be Intel or AMD, only helps with some drives, not all drives.

I downloaded the older version 4.2.5.1541, and that had the same problem. I was mistaken earlier, I thought it worked but it didn't! The fact remains though, even with the AHCI driver installed etc (its a SATA drive) it does not work in Windows 7 with CDburnerXP. I have resorted to Imgburn instead, but much prefer cdburnerxp.

[DeathAndPain]

From the homepage it seems that imgburn can only burn complete images, not single files, so it is not really an alternative to CDBurner XP. A real alternative would have been DeepBurner, but guess what - that one has the same problem as CDBurner XP!

I tried Nero 9 Free Edition. Works, but cannot even burn a boot block (and is generally a horrible piece of software).

Does anyone have an idea what alternative I could resort to for the time being? The Win7 onboard burning features are not enough.

Better would be to have the bug fixed, of course. Cannot be that hard, seeing that CDBurner XP does detect the drive properly when it comes to erasing a disc.

[floele]

Just curious, does it work if you replace the existing file in the CDBurnerXP application directory with this one?

[Guest burfadel]

Imgburn can burn single files, you just select the 'write files/folders to disc' option on the front page. Its a good free standby for cdburnerxp, although I hope the issues with Windows 7 are resolved as cdburnerxp is a better programme.

The workaround methods as described on here seem only to help a few people, I have the latest intel AHCI drivers 9.5.1037 installed, and earlier when on 8.9.1023 it didn't work either.

I have an Asus DRW-2014L1T DVD-RW, Windows 7 x64, Asus P5Q-Pro MB, although I am certain the issue lies with software not hardware incompatibilities.

[Guest al2009]

Just curious, does it work if you replace the existing file in the CDBurnerXP application directory with this one?

No, it doesn't work. No changes (but some dialog window at cdburner startup).

The workaround methods as described on here seem only to help a few people, I have the latest intel AHCI drivers 9.5.1037 installed, and earlier when on 8.9.1023 it didn't work either.

I replaced microsoft's SATA drivers by ATI's. Didn't work either.

Win 7 x86 Ultimate. "Slimtype DVD A DS8A3S ATA Device" drive. G780+700(?) chipset.

[Guest Big Z]

Same problem here Win7 Pro 64bit.

SATA TSSTcorp SH-S203B DVDRW drive

intel P35 chipset

[Guest Big Z]

Same problem here Win7 Pro 64bit.

SATA TSSTcorp SH-S203B DVDRW drive

intel P35 chipset

EDIT: it seems to see my IDE DVD drive (not burner) but doesn't even list the SATA drive under Device Information. SATA is in AHCI mode and Intel AHCI drivers are installed.

[Guest burfadel]

Still no luck with 4.2.7.1794

Hopefully the problem can be found soon...

[Guest Alire]

Got the same problem with Win7 Ultimate 32 bits : It works fine to burn an audio or ISO CD/DVD, but I'm unable to burn a data CD/DVD (no device found). My device : Matshita BD-MLT UJ230AS.

It seems to be linked to Win 7 ultimate version !

Hope it will be fix soon.

Regards

[jasondhsd]

Had a similar problem I just posted about, I found a work around by switching from AHCI to Native IDE in my bios. Then I was able to see my burning in CDburnXP.

[Guest burfadel]

Still no luck with 4.2.7.1801 either!

[infernovip]

if your drive isnt detect in some windows

7,vista or xp

it was on forum the solution

here: viewtopic.php?f=5&t=5869&start=30

and here: viewtopic.php?f=4&t=6951

and here a little moderated this same solutions:

solution 1:

i had simple problem

but now it detect

IF you have burner in ahci mode and the drive is imput to INTEL SATA (in gigabyte matherboard "yellow" )

you have to download from intel site INTEL MATRIX STORAGE MANAGER

http://www.intel.com>work>downloads>chiepset>chiepset software>intelmatrix storage manager

direct link:

http://downloadcenter.intel.com/SearchR ... ge+Manager

you have to choose you system and architekture (x32 or x64)

now you downloading from

Utilities, Tools and Examples

zip file

unpack

go to

my computer

right mouse click in free space>prophets>device menager>IDE ATA/API controler

> NOW you have to find here something like this standard AHCI version 1.0 controller or something other what have in name AHCI >

>right click on it> chose update driver>browse my computer>let me pick>Have disk> FIND unzipped intel matrix storage and choose from there "iaAHCI" > ok > next and after installing restart computer

after restart system will detect all dives again and will install it and after that you have to restart system again

the end:]

solution 2:

http://downloadcenter.intel.com/SearchR ... ge+Manager

you have to choose you system and architekture (x32 or x64)

now you downloading from

Drivers

Intel® Matrix Storage Manager EXE file

after installing restart computer

after restart system will detect all dives again and will install it and after that you have to restart system again

the end

YOU CAN ALSO DOWNLOAD FROM INTEL.COM THE NEW INTEL CHIEPSET DRIVER EXE and install FIIRST on the system

before instaing storage menager

[Guest burfadel]

The Intel Storage Manager method might work for some, but I have always kept it updated and the Intel Chipset drives. Many people run their SATA drives in IDE compatibility mode as thats the default on all but the most recent socket 775 and later boards, and even some of those may still have IDE compatibility mode enabled by default in the bios. By older I include the p35 chipset in that, and even some p45's.

The disadvantage of running in IDE compatibility mode is advanced features aren't available for your device, and performance should be lower. If that is a method to get it working on Windows 7 x64 ultimate (RTM release) and an Intel p45 chipset then I'm not going to use the programme! I'm not going to switch back to the slower IDE compatibility mode and end up with slower drives too!

The fact remains that it ran perfectly in Windows Vista x64, but not in Windows 7 x64 no matter what I try, and as other programmes work like Imgburn etc, the problem lies within CdburnerXP. The developers are doing a great job making an excellent programme, but there is definitely an issue there that needs resolving. There may be two problems, the driver issue that affect some and the Windows 7 Ultimate issue that affect others!...

[Guest burfadel]

Reading another thread it didn't occur to me to try Audio disc mode. Under audio disc it detects the drive fine, its only in data mode that it doesn't work!

[floele]

That's because the audio burning part uses a different (or rather, better) burning library.

[Guest Stephan]

I have the same problem with 4.2.7.1801 running Windows 7 pro 64bit with a Plextor PX-820SA (SATA) drive in AHCI mode.

Since I want to use the OS feature to trim my Intel SSD, the Intel matrix driver is not an option.

As already stated by others, only the 'Data disk' mode does not recognize the drive.

Thanks,

Stephan

[Guest dcl]

I have the same problem with 4.2.7.1801 running Windows 7 pro 64bit with a Plextor PX-820SA (SATA) drive in AHCI mode.

Since I want to use the OS feature to trim my Intel SSD, the Intel matrix driver is not an option.

As already stated by others, only the 'Data disk' mode does not recognize the drive.

Thanks,

Stephan

Exactly the same deal here.

I was originally using the AHCI driver from the Intel Matrix Storage thing, but replaced it with the MS 1.0 one when a new firmware came out for my SSD which supported TRIM. Now I am unable to use CDBurnerXP to burn data discs. Fortunately the built in Windows method works, but I would really like to use CDBXP again.