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dragnil

Now starts very slowly

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Hi, I've been using this great software for years, but two days ago ran into a problem. I'm running Win 7 64 bit (up to date) with lots of memory and storage. When I started the programme the initial splash screen appeared but nothing seemed to happen, After about 20 seconds (I didn't time it) it said "Not responding" then after another minute or so it started normally and all seemed OK. This happened every time I tried to open the application. I had recently accepted the update to the latest version, but I think that was after the slow start was noticed (could be wrong here).

I decided to reinstall and when I started the uninstall from Control Panel an error message said that the version of Starburn was not the expected version but I clicked through this and the uninstall seemed OK. Installed with a fresh download but still I have this protracted start up.

Any advice would be gratefully received.

David

 

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Error codes from the Hang - I hope this might help:

Description:
  A problem caused this program to stop interacting with Windows.

Problem signature:
  Problem Event Name:    AppHangB1
  Application Name:    cdbxpp.exe
  Application Version:    4.5.7.6321
  Application Timestamp:    57c7a7ff
  Hang Signature:    6287
  Hang Type:    0
  OS Version:    6.1.7601.2.1.0.768.3
  Locale ID:    2057
  Additional Hang Signature 1:    62873c888d9766d7a554383a0a6661bd
  Additional Hang Signature 2:    9634
  Additional Hang Signature 3:    9634eb8a9b76cbc7a04f5263bc9387bf
  Additional Hang Signature 4:    6287
  Additional Hang Signature 5:    62873c888d9766d7a554383a0a6661bd
  Additional Hang Signature 6:    9634
  Additional Hang Signature 7:    9634eb8a9b76cbc7a04f5263bc9387bf


TIA

David

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