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Disk-at-once with NEC DVD+RW ND-2100AD

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I'm stumped and could use some help.

Whenever I try to burn a disk-at-once audio disk, I receive an error message indicating the drive does not support the option.

This may be true but:

a) I'm able to burn gapless audio disks using iTunes on this same drive;

B) The CD Burner XP Pro website indicates the drive to be "supported."

I've installed the Windows script software from the "additional software" on the downloads page, thinking maybe this was the missing element. That didn't work.

I downloaded the visual basic software (from the same location/page) but it requested that I specify where to actually install the software. I've no idea where it should go, nor do I even know if this will work.

I just contacted Dell, the computer's manufacturer. They were gracious but offered little help.

Any guidance would be much appreciated.

Thank you.

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