Samsung se-506ab

[wardner]

(Software version: 4.5.0.3717)

Hello! I've just bought this usb Blu Ray writer, and I've tried to burn a Sony BD-R (high quality media, with mediacode NN3, certified 6x).

Unfortunately, with my Win7 x64 I was no able to have my BD-R burned, because of a nasty error:

hresult: 0x80040255

The popup window talks about not supported / low quality media... but I don't believe it's the case, since such media are recommended in the Samsung user manual.

I've also tried to burn my BD-R with the (crappy) software included in the Samsung package, buth different error message popped up... as a last resort, I've also tried the Windows built-in burner, but Explorer crashed.

Good news are that with another pc running Win Xp (x64) I was able to perform the burning with cdburnerxp without errors, although only 2x writing speed was allowed... so probably there's some low-level incompatiliby going on in my system with Win7. Any ideas?

Thanks in advance.

[wardner]

I'm adding some logs from the other burning software I've tried... don't know if they're useful:

Power2Go log here:

OS Version : Windows 7 UltimateService Pack 1

C:\Program Files (x86)\CyberLink\Power2Go\Power2Go.exe : Version 7.0.0.1906

CBS.dll : Version 7.8.6413

==================================================================

Total physical memory : 4095MB (4193400KB)

Free physical memory : 2711MB (2777068KB)

Memory load : 33 percent

Number of CPU : 4

CPU Name : Intel® Core2 Quad CPU Q8300 @ 2.50GHz

CPU Speed : 2500 MHz

==================================================================

29.1.2013

Task Type : Disco dati

15:38:01, File(cl_DVDData.cpp), Line(210)

-> Begin burning process

Current drive: <G: TSSTcorp BDDVDW SE-506AB TS01>

Current writing speed(x): 6.0

====== Disc Info =======

Disc Type: BD-R Sequential Recording

Disc Status: Blank, Appendable

Num. of Sessions: 1 Num. of Tracks: 1

Disc Capacity: 12219392LBs

Free Size: 12219392LBs Used Size: 0LBs

========================

Burn option: w/ buffer underrun protection

Burn option: w/o simulation

Burn option: w/ close disc

Burn option: w/ complete verify disc

FS type: UDF_200

Burn mode: PACKET_INC

!! Write Error !! - No Sense

Sense Key : 00h(NO SENSE)

Sense Code : 00h 00h

Current Address : 0

15:38:01, file(cl_DVDData.cpp), line(3536)

-> Begin new track: 1

15:38:01, file(cl_DVDData.cpp), line(3567)

-> Write data

Last write LBA: 0

15:38:04, file(cl_DVDData.cpp), line(3765)

-> End new track

15:38:04, File(cl_DVDData.cpp), Line(326)

-> Burning Fail, ErrCode: 0xeb020b88

==================================================================

Error Code : 0xeb020b88

Starburn log here:

[ Info ]: Burning data to the CD/DVD or Blu-Ray/HD-DVD disc 15:41:47

[ Info ]: Selected device: 'TSSTcorpBDDVDW SE-506AB ' 15:41:47

[ Info ]: Requested burning speed: 4x or 17984 KB/s 15:41:47

[ Info ]: Testing unit ready... 15:41:47

[ Info ]: Unit is ready! 15:41:47

[ Info ]: Enabling BUP (Buffer Underrun Protection)... 15:41:47

[ Info ]: Device reported speed: 4x or 17984 KB/s 15:41:47

[ Info ]: Sending OPC (Optimum Power Calibration)... 15:41:47

[ Warning ]: Sending OPC failed! 15:41:52

[ Info ]: Compiling ISO9660 file system... 15:41:52

[ Info ]: Building ISO9660 volume... 15:41:52

[ Info ]: Starting burn in Track-At-Once mode 15:41:52

[ Info ]: Starting burn in Track-At-Once mode 15:41:52

*Error*: Burning failed! 15:41:52

[ Info ]:

System call failed: Status 317

15:41:52

[ Info ]:

Exception Text: 'CStarBurn_ScsiTransportSxxx::ExecuteCDB(): #6 failed, status 317 ( 0x13d )' 15:41:52

[ Info ]: Closing session... 15:41:52

[ Info ]:

System call failed: Status 55

15:41:52

[ Info ]:

Exception Text: 'CStarBurn_ScsiTransportSxxx::ExecuteCDB(): #6 failed, status 55 ( 0x37 )' 15:41:52

[ Info ]: Verifying... 15:41:52

*Error*: Verifying failed at sector 0(0xE33F274C) 15:41:55

[ Info ]:

System call failed: Status 55

15:41:55

[ Info ]:

Exception Text: 'CStarBurn_ScsiTransportSxxx::ExecuteCDB(): #6 failed, status 55 ( 0x37 )' 15:41:55

[ Info ]: Eject 15:41:55

*Error*: Eject failed! 15:41:56

[ Info ]:

System call failed: Status 55

15:41:56

[ Info ]:

Exception Text: 'CStarBurn_ScsiTransportSxxx::ExecuteCDB(): #6 failed, status 55 ( 0x37 )' 15:41:56

[wardner]

Oh, just found out how to enable logging in CdburnerXp

Here it is:

StarBurn.log

[floele]

Since other applications fail as well, I believe it either is a hardware defect or a problem with actually accessing the drive. If you have any CD emulations apps or antivirus, you should try to disable them tempoarily. Also worth would be trying to burn a disc using the SPTD interface.

[wardner]

HAPPY!!!!!

Thank you so much for the SPTD interface tip... it works, although at 2x speed (higher speeds supported by both the writer and the media still not selectable)

Let me know if I can help you in fixing the wrong speed bug

[floele]

The drive my just not report a higher speed...you can select a custom higher one, but it's doubtful that it works.

[wardner]

I've tried selecting an "unsupported" speed... but no way: writing is forced at 2x

[wardner]

After upgrading to 4.5.1.3868 the correct burning speed is shown and everything is fine. Thank you

[TomCree]

HAPPY!!!!!

Thank you so much for the SPTD interface tip... it works, although at 2x speed (higher speeds supported by both the writer and the media still not selectable)

Let me know if I can help you in fixing the wrong speed bug

[Brady]

I had the same problem and i wasted 3 BD. Then i tried with DVD RE and... nothing. I was almost getting mad at it when i tried the device on a notebook and it worked.
So i found out that the problem was the USB port! I was using a hub. As i connected the SE-506 directly into the back-panel-USB-socket it worked like a champ!
(I tried the USB front panel socket and it didnìt work). 

P.S. i rescued 1 of the 3 BD: it was blank and writable yet

[floele]

Actually a god tip. Indeed, USB ports with insufficient power can easily be an issue, I added a note about this to the troubleshooting page.