monst3r Report Share Posted December 11, 2014 Hi, I have 50 + machines all identicle in everyway with the same TSSTcorp sh-224DB CDDVDW drive. They all exhibit the same issue. Sometimes they will work fine then other times a user will go to burn a disc and CDBurnerXP says no compatible drives. I look in windows Explorer drive is missing, I look in device manager drive is missing. I scan for new hardware, device comes back and works fine with CDBurnerXP and is detected by Windows again? I don't see any similarities in what was happening for it to do this it just honestly seems random. I don't know if this is directly related to CDBurnerXP or maybe a firmware or driver issue but it's driving me nuts! Any help is appreciated! Quote Link to post Share on other sites
kot-da-vinci Report Share Posted December 12, 2014 Did you tried other burning software with this drive? Quote Link to post Share on other sites
monst3r Author Report Share Posted December 12, 2014 Did you tried other burning software with this drive? No other burning software has been used besides CDBurnerXP. It works fine with CDBurnerXP when the drive is actually detected but something is telling it to uninstall or to become undetected by Windows. Quote Link to post Share on other sites
floele Report Share Posted December 14, 2014 If the drive is not recognised, please check https://cdburnerxp.se/help/appendices/troubleshooting A firmware update for those drives won't hurt probably. Quote Link to post Share on other sites
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